Ordering and Shipping
Product Information
How It Works
Returns and Refunds
How long does it take for my order to arrive?
The estimated delivery time is 3 to 5 business days.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package.
What shipping methods do you offer?
We offer standard shipping and expedited shipping options. Standard shipping usually takes 5 business days, while expedited shipping delivers within 3 business days.
Which countries do you ship to?
We currently ship to the United States. We apologize for any inconvenience caused to customers outside the U.S. and hope to expand our shipping capabilities in the future
My tracking code doesn't work.
Please note that it may take 24-48 hours for the carrier to activate the tracking code. If you experience persistent issues with your tracking code, please contact our customer support team at hello@be-blum.com, and we will be happy to assist you in resolving the issue.
How much is shipping?
Shipping costs may vary depending on the weight of the package, the shipping destination, and the selected shipping method. The shipping cost will be calculated and displayed during the checkout process for your reference.
Can I cancel or change my order once it has been placed?
We apologize for the inconvenience, but once an order has been placed, we are unable to cancel, change, or add items to it. We strive to process and ship orders quickly to ensure timely delivery to our customers.
Are your products safe for sensitive skin?
Yes, our products are formulated with gentle ingredients that are safe for sensitive skin. We prioritize the use of non-toxic and hypoallergenic ingredients to ensure a safe and enjoyable experience.
Are your products cruelty-free?
Absolutely! We are proud to be a cruelty-free brand. Our products are not tested on animals, and we do not use any animal-derived ingredients.
Where are your products manufactured?
Our products are proudly manufactured in Colombia, where we have a sustainable production facility that follows strict quality standards.
Are your products pet safe and do they contain VOCs (volatile organic compounds)?
Yes, our products are pet safe and do not contain volatile organic compounds (VOCs). We prioritize the safety of both humans and animals, ensuring that our formulations are free from harmful chemicals.
Where is your company located?
Our manufacturing facility is located in Valle del Cauca, Colombia, while Klaxen LLC, our administrative offices, are based in Orlando, Florida.
How does your company contribute to a better planet?
At Be.blum, we are committed to reducing plastic waste, conserving water, minimizing the use of toxic ingredients, and decreasing CO2 emissions. By choosing Be.blum, you are joining us in creating a cleaner and greener planet for future generations
How long will one bottle of Be.blum cleaner last?
The lifespan of one bottle of Be.blum cleaners can vary depending on individual usage. For an average household of four people, one bottle should last between 2 to 4 months, making it a cost-effective and eco-friendly choice.
Are your products disinfecting or antibacterial?
No, our products do not make any disinfectant or antibacterial claims. We prioritize health and safety by formulating our products without biocides commonly found in antibacterial products. However, our All Purpose and Bathroom cleaners are formulated to effectively remove grease, grime, and stains from various surfaces.
What surfaces can I use the cleaners on?
Our All Purpose cleaner is suitable for use on a wide range of hard household surfaces, including wood, laminates, marble, tiles, stone, stainless steel, and more. It can also be used as a degreaser for air fryers, stoves, kitchen surfaces, and utensils.
Our Bathroom Cleaner is designed for use on tubs, sealed tile, sealed stone, shower surfaces, and can also help remove stains from mold and soap scum.
Our Windows and Glass Cleaner is specifically formulated for use on glass, mirrors, and windows.
Do I need to shake the bottle to help the tablet dissolve?
No, there's no need to shake the bottle. Simply drop the tablet into the water-filled bottle, and it will dissolve naturally without requiring any additional shaking.
Is there a use-by date for Be.blum cleaners?
We recommend using the Be-blum tablets within 12 months of purchase to ensure optimal performance.
Are Be.blum products safe to use while pregnant?
Yes, our products have been developed without volatile organic compounds (VOCs) to ensure their safety around pregnant and nursing women, children, and animals. However, we recommend consulting with your physician before use for personal reassurance.
Are Be.blum products hypoallergenic?
Yes, our products are formulated to be hypoallergenic and do not contain common allergens.
Are Be.blum products pH balanced?
Yes, each of our cleaning sprays is specially formulated to be pH balanced for optimal effectiveness on different surfaces.
Do you offer unscented options?
All our products are fragrance-free, allowing for a clean and fresh experience without any added scents.
How do I use my Be.blum cleaner?
Creating your Be.blum cleaner is easy! Follow these simple steps:
Fill your Forever Bottle with water.
Drop in the tablet.
Wait a few minutes for the tablet to dissolve, and there's no need to shake or stir the bottle.
Close the bottle securely after the tablet has completely dissolved.
For a visual guide, you can visit our How It Works page.
How much cleaning solution does one tablet make?
Each Be.blum tablet packs makes 500 ml (16.9 fl oz) of cleaning solution. It's the perfect amount to fill your Forever Bottle and get your surfaces sparkling clean.
Why is the Be.blum bottle empty?
We intentionally ship our bottles empty to reduce the carbon footprint and avoid shipping unnecessary water. You can conveniently add water to your bottle upon receiving it or whenever it's convenient for you.
How many tablets should I use per bottle?
Each Be.blum tablet is precisely measured to provide the ideal amount for one bottle. One tablet creates 16.9 fl oz of cleaning solution, ensuring optimal performance and effectiveness.
Can I use my own bottle at home?
While we recommend using our specially designed Be.blum Forever Bottles for the best experience, you can use a 500 ml (16.9 fl oz) capacity bottle if you have one. Our goal is to reduce plastic waste and promote sustainability.
Is Be.blum packaging recyclable?
Yes, our shipping materials and bottles are recyclable. Additionally, our sachet packaging is compostable as it is made from sugarcane bagasse, a sustainable material.
Can I compost the sachet packaging?
Absolutely! Our sachet packaging is compostable and can be added to your compost bin or system. It's made from sugarcane bagasse, which is biodegradable and environmentally friendly.
What is your return policy?
How do I request a return?
To initiate a return, please contact our customer support team with your order details. They will guide you through the return process and provide you with further instructions.
Do I need to pay for return shipping?
If the return is due to a product defect or an error on our part, we will cover the return shipping costs. However, if the return is for personal reasons, the customer is responsible for the return shipping fees.
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